物流政策

Free Shipping on ALL Orders over $50

Delivery Estimates: Usually within 3-5 Business Days

(Shipping times are only estimates and unfortunately, cannot be guaranteed).

Shipping Countries：

North America – United States, Canada.

Europe – Albania, Austria, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

Oceania – Australia, New Zealand.

Asia – Indonesia, Israel, Japan, Kuwait, Malaysia, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Thailand, Turkey, United Arab Emirates.

SHIPPING COSTS: 

• Orders Under $50 ——$30
  
• Orders Over $50 - Free Air Shipping

Processing time: All orders are shipped out within 48 hours of purchase. Please note we do not dispatch orders on Public Holidays.

(Note: If the product is temporarily out of stock and affects the delivery of the order, we will email you the arrival date)

Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I receive a different product than what I ordered?
Please get in touch with customer support at support@intl.jeayou.com.

Note
1. Please verify you have the correct shipping address on your order PRIOR to making payment, as this is the address we will ship to.

2. When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when the weather permits.

3. We take every reasonable precaution to ensure that products are not damaged. If the item is damaged in transit, please immediately contact us at support@intl.jeayou.com within 3 business days after receiving the package.

4. We are not responsible for any customs and taxes that may be incurred due to the order. Customers who wish to return their orders due to customs and taxes will need to pay any additional shipping costs that may be incurred.

Orders Tracking
Enter your logistics tracking number to check the shipping status.

Tracking URL: https://www.17track.net

Customer Service Inquiries:

Email:support@intl.jeayou.com